Principal Quality Assurance Officer at Muni University

Principal Quality Assurance Officer

Organization: Muni University

Location: Arua, Uganda

Deadline: 16th September 2025

Key Requirement: Master’s degree + 5 years’ QA experience (3 years at Senior level).

About Muni University

Muni University is a public university established by the Government of Uganda under Statutory Instrument, 2013 No. 31, in accordance with the Universities & Other Tertiary Institutions Act 2006 as amended. Muni University campus is located in Arua City in North-Western Uganda.

Job Summary

To ensure effective quality assurance management process in the University.

Key Duties and Responsibilities

• Plans, implements and continually improves the quality management systems of the University in conformity with nationally and universally accepted standards.
• Coordinates the design, development and review of the quality assurance framework, policies, guidelines, strategies, tools, Standard Operating Procedures (SoPs) and systems in line with regulatory requirements and industry standards.
• Develops and maintains links with appropriate regulatory bodies, external agencies and networks with other higher education institutions on quality assurance.
• Provides technical and professional support to various academic and administrative units in the implementation and enhancement of quality assurance systems in the University.
• Organizes and participates in the sensitization, education and training of both staff and other stakeholders in quality management systems and standards.
• Prepares periodic reports on quality assurance in accordance with the University’s quality assurance policy.
• Participate in conducting audits, surveys and assessments to evaluate compliance with quality standards, regulatory requirements, and internal procedures and recommend corrective and preventive actions.
• Investigates quality issues, non-conformances, and client complaints, implementing corrective actions to prevent recurrence.
• Support in communicating quality management targets, shortfalls, remedial measures and improved processes and procedures.
• Monitors and evaluates quality assurance requirements for teaching, learning, research and community outreach and advise accordingly.
• Ensures that the University’s academic programs are continually updated and validated.

Key Outputs

• Quality management systems of the University planned, implemented and continually improved in conformity with universally accepted standards.
• Supports in the design, development and review of the quality assurance framework, policies, guidelines, strategies, tools, Standard Operating Procedures (SoPs) and systems in line with regulatory requirements and industry standards provided.
• Links with appropriate regulatory bodies, external agencies and networks developed and maintained.
• Technical and professional support to various academic and administrative units in the implementation and enhancement of quality assurance systems in the University provided.
• Sensitization programs and training to staff and other stakeholders in quality management systems and standards organized.
• Production of periodic reports on quality assurance supported.
• Audits, surveys and assessments to evaluate compliance with quality standards, regulatory requirements, and internal procedures conducted and corrective actions recommended.
• Investigations on quality issues, non-conformances, and client complaints, conducted.
• Support in communicating quality management targets, shortfalls, remedial measures and improved processes and procedures provided.
• Monitoring and evaluation of quality assurance requirements for teaching, learning, research and community outreach conducted and advice provided.
• Academic programs are continually updated and validated.

Qualifications, Skills and Experience

• Should hold a minimum of a Master’s degree in Quantitative Economics or Mathematics, or Statistics or Business Administration (Accounting) or Monitoring and Evaluation or Masters in Higher Education Management and Administration.
• Bachelor’s degree in fields of Quantitative Economics or Mathematics, or Statistics or Business Administration/Studies from a recognized institution.
• Shall have at least five years’ experience in the field of quality assurance, three (3) of which should have been at the level of Senior Quality Assurance Officer or Senior Researcher, or Senior teaching staff in a University.
• ISO, TQMS, CPA, ACCA, CIA or CFA Certifications is an added advantage. However, candidates with MBA (Accounting option) should possess any of the stated professional certifications.
• Should have knowledge in program development, accreditation and approval processes of academic programs.
• Should have knowledge in national, regional and international standards, norms and practices relating to quality assurance standards of Education or Institutions of higher learning.
• Should be proficient in the use of information technology and data analysis techniques and tools.
• Should be a person of strong and impeccable integrity.
• The applicant should be below the age of 55 years at the time of application.

How to Apply

Applications are invited from suitably qualified Ugandans to fill vacant positions at Muni University. Typed application letters should be submitted in triplicate to the Office of the University Secretary, Muni University, P. O. Box 725, Arua, or Kampala liaison office dn Makerere University Lincoln House A2 to be received not later than Tuesday, 16th September, 2025 at 5:00pm.

Mode of Application

• The application letter should bear the title of the post and the reference number specified against the vacancy.
• Applicants should attach three sets of certified copies of their certificates/ Academic Documents, Appointment Letters or Certificate of Service and three recent Passport Size Photographs, a typed and signed CV and any other relevant documents.
• The application must include the applicant’s telephone contact, e-mail address and telephone numbers of three referees.
• An applicant should not apply for more than two posts.
• Applicants who shall not formally receive communication from the University on completion of the selection exercise should consider themselves unsuccessful.

Brown Alex Monday, 1 September 2025 Education Jobs