Volunteer – Systems Administration (No Experience NGO Jobs)
Organisation: Infectious Diseases Institute (IDI)
Location: Kampala, Uganda
Application Deadline: 19th September 2025
Key Requirement: Bachelor's degree in Computer Science/Software Engineering (recent graduate)
About the Organisation
Infectious Diseases Institute (IDI) is an independently governed institute within the College of Health Sciences at Makerere University and has the mission “To strengthen health systems in Africa, with a strong emphasis on infectious diseases, through research and capacity development.” IDI has operations across Uganda as well as in a number of other African countries and has a staffing of over 1,000 managing multiple projects in research, clinical services, public health and training.
Job Summary
The African Center of Excellence in Bioinformatics and Data-Intensive Sciences (ACE) Uganda is offering one (1) internship opportunity supported by the SHEDS project in partnership with the Institute for Global Health Sciences (IGHS), University of California San Francisco (UCSF). The intern will participate in real-world, data-driven health research projects while building practical skills.
Key Duties and Responsibilities
- Assist with installing and configuring server software and hardware under supervision.
- Support in managing network servers and technology tools, learning from senior administrators.
- Help in setting up accounts for new ACE HPC users as guided by the systems team.
- Provide first-line technical support to ACE HPC users and escalate issues when needed.
- Monitor system performance and support maintenance tasks alongside senior staff.
- Participate in troubleshooting system issues and outages as part of the support team.
- Assist in implementing security measures, including access controls, backups, and firewalls.
- Contribute to upgrading systems with new releases and models, under staff supervision.
- Learn and develop expertise in training staff on new technologies (e.g., Slurm), with mentorship.
- Help build and maintain internal documentation, including wikis, manuals, and IT policies.
- Attend cyberinfrastructure and change request meetings for exposure and note-taking.
- Provide IT technical support during workshops, assisting bioinformatics lecturers and trainers.
- Undertake other assigned duties, contributing to the smooth operation of ACE systems and activities.
Qualifications, Skills and Experience
- A recent graduate (within the last year) with a Bachelor of Science in Software Engineering or Computer Science from a recognized university.
- Proficient in Linux/Unix and Python programming languages.
- Knowledge of R and JavaScript programming languages.
- Knowledge of operating systems, specifically Windows and Linux.
- Familiarity with server hardware.
- Familiarity with cloud computing platforms such as Google Cloud Platform (GCP) and AWS.
- Understanding of networks, including Local Area Networks (LAN) and Wide Area Networks (WAN).
How to Apply
Submit a single PDF document including:
- Certified academic transcripts or a stamped testimonial if pending graduation.
- Copy of UACE results.
- Two reference letters on institutional letterhead from academic referees.
- Cover page (max 1500 words) outlining:
- A general introduction about yourself e.g. student, recent graduate and field of study.
- The area you are applying for (human genomics).
- Any relevant experience in the area of human genomics.
- A one-page research idea aligned with the application of health data science or bioinformatics or structural biology in human genomics.
- Updated CV (maximum 3 pages)
Note: Only shortlisted candidates will be contacted. We will only accept one application per individual.
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