Executive Assistant & Business Analyst at CIC General Insurance Uganda
Location: Kampala, Uganda
Application Deadline: 19th September 2025
Core Requirement: Bachelor’s Degree + 3+ years’ experience in executive support & business analysis.
About the Organisation
CIC General Insurance Uganda Limited is a subsidiary company of CIC Insurance Group from Nairobi, Kenya that is owned 75% by co-operatives and 25% by individual shareholders. CIC General Insurance (U) is a joint venture of CIC Kenya and the Co-operative movement in Uganda. The company is fully incorporated and licensed to transact General Insurance business. In addition to the General policies available for institutions, corporate, individual and all categories of entities, the Company serves all Co-operative Societies in Uganda along the Co-operative Model.
Job Summary
The role provides high-level executive support to the Managing Director, managing schedules, communications, and departmental operations. It also functions as a strategic business analyst, bridging the gap between departments and business by using data to inform decisions and drive improvements. Additionally, the role supports process reengineering, and insurance product development through research, analysis, and stakeholder collaboration.
Key Duties and Responsibilities
Executive & Administrative Support
- Oversee the Managing Director’s calendar, travel arrangements, correspondence, and meeting coordination.
- Act as the primary liaison between the MD and both internal and external stakeholders, ensuring clear communication and prompt responses.
- Organize and coordinate board, Management and staff meetings.
- Compile and review department annual budgets and board reports.
- Provide administrative support to senior management as needed.
- Handle confidential communications and executive-level scheduling with discretion and professionalism.
- Prepare agenda, minutes from management meetings and submit accurate comprehensive board reports.
- Exercise sound judgment and maintain strict confidentiality while independently managing executive priorities and requests.
- Prepare and proofread reports, briefing documents, and presentations for executive meetings, board sessions, and strategic engagements.
- Research and provide recommendations on special projects/assignments.
- Prepare a variety of forms, requisitions, memorandum, letters as directed by MD
- Track and follow up on decisions and action items from executive meetings, ensuring accountability across departments.
Business Support
- Monitor business trends and provide reports on operational controls.
- Support process reengineering projects.
- Consult departments to define needs and translate them into strategies.
- Compile and analyze reports from Head of departments to identify trends, risks and opportunities.
- Track performance against strategic and operational budgets.
- Support budgeting, Planning and resource allocation.
- Act as liaison and escalation point for the Branch & Distribution Team, Cooperatives department, Life Sales Team, ensuring timely resolution of issues.
- Coordinate and oversee the distribution of marketing and promotional merchandise to branches and field teams.
- Monitor competitor activity, regulatory changes, and market trends to inform business strategy.
Systems Analysis & Strategic projects
- Develop Business Requirement Documents (BRDs) and functional specifications to support the business.
- Partner with the ICT team to ensure systems meet business needs.
- Support the implementation of new initiatives, including product launches, process enhancements, and business expansion projects.
- Collaborate across functions to monitor performance, track progress, and ensure alignment with strategic objectives.
Board & Report Preparation
- Draft presentations, board papers, and executive summaries.
- Organize and prepare materials for leadership meetings, board sessions, and strategic planning discussions.
- Compile and review department board reports before they are submitted to MD.
Audit, Compliance & Risk Management
- Ensure compliance with statutory regulations, internal policies, and audit standards
- Ensure adherence to statutory regulations, company policies, and audit requirements.
- Proactively manage and escalate risks within the subsidiary
- Follow up on issues raised by internal Audit/ Risk and compliance for implementation.
Qualifications, Skills and Experience
- Bachelor’s Degree in related field
- Professional Qualification: Qualification in relevant professional field
- Relevant experience: 3 Years and above
Added Advantage
CIC Insurance Values
CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behavior to the following core values as critical to driving their performance;
- Integrity- Be fair and transparent
- Dynamism- Be passionate and innovative
- Performance- Be efficient and results driven
- Co-operation- Live the Co-operative spirit
How to Apply
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply to careers@ug.cicinsurancegroup.com clearly indicating the position being applied for, attach one PDF OR Word document with CV and academic documents.
Contact & Deadline
Deadline: 19th September 2025
The application should reach us by close of business on 19th September, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 30th September, 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.
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