Community Service Assistant – In Line Chlorination (ILC) – 4 Positions
Organization: Evidence Action
Location: Mbale, Uganda (Sironko, Manafwa, Bugiri, Pallisa)
Key Requirement: Certificate/diploma in Plumbing/Water Engineering + motorcycle license
Experience: 1-2 years in community/NGO work + 2 years in water system plumbing
About Evidence Action
Evidence Action scales proven development solutions to benefit millions of people around the world. We fill the gap between knowing ‘what works’ and having impact at scale. We implement cost-effective interventions whose efficacy is backed by substantial rigorous evidence.
Job Summary
The Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between In-Line Chlorination (ILC) and the communities it serves. This position ensures sufficient and uninterrupted supply of chlorine and service/maintenance of the installed ILC devices. This in turn enables the community to access safe water hence improving their livelihood through reduction of waterborne diseases.
Key Duties and Responsibilities
- Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality
- Delivering chlorine and refilling ILC gadgets at program water points as assigned
- Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices
- Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine
- Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites
- Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking
- Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor
- Collecting all field data for program assessment and accountability, by use of smartphones
- Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution
Key Performance Indicators
- Chlorine stock out rates
- ILC device functionality rates
- Sustained Functional ILC Device numbers
- Promoter retention
Qualifications, Skills and Experience
- Certificate or diploma in Plumbing, Water Engineering, or related technical field
- Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)
- 1-2 years of experience working with communities or social enterprises/NGOs
- Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings
- Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage
- Basic knowledge of water quality testing methods
- Ability to read and interpret plumbing diagrams and technical specifications
- Stock management experience/qualifications are an added advantage
- Computer literacy
- Motorcycle riding experience is A MUST with a valid driving license from a recognized driving school
- Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage
Required Competencies and Attributes
- Excellent communication skills and good public relations
- High level discipline and good character while engaging with the community and their leaders, program teams and managers
- Community service attitude/ passion to work in a rural community setting
- High level of integrity and stewardship
- Embraces team work and enjoys working in a team work environment as a team champion
- Good computer, data entry and management skills
- Positive attitude to work and to develop in a fast paced work environment
- Basic plumbing and pipe fitting skills and experience
Working Conditions
The Community Service Assistant (CSA) position is primarily a field based position involving working in the field 90% of the time. This involves maneuvering in rural setting terrains with chlorine loads on motorcycles for distribution to the designated representative(s).
Physical Requirements
- Position requires ability to ride a motorcycle.
- Position requires ability and comfort climbing ladders and accessing water storage tanks at heights.
How to Apply
All suitably qualified and interested candidates should apply online at the link below.
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